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Dovals Quality and Performance Policy Statement The responsibility for achieving Quality and for adhering to the Quality System rests with every individual in the organisation. The system is based on each individual being aware and fully understanding the task before him, carrying out the work in a timely and efficient manner and ensuring that the work produced meets all requirements and expectations of all concerned. The Company's aim is to maintain the confidence and satisfaction of our clients through the professional and timely completion of the work entrusted to us. It is the policy of the Company to establish and maintain an effective and efficient Quality System, planned and developed in conjunction with all management functions, which ensures a timely and cost effective service. The Quality Manual outlines the system which assures that the quality requirements of both the Company and its clients are identified and that uniform control of these requirements is consistently and adequately maintained. It defines how effective control is established through the use of written procedures, and includes provision for the prompt detection and rectification of system defects. Traditionally the focus of Doval's efforts has been the construction of a project or projects. The original Quality Manual of November 1991 Doval Constructions quality system was designed to satisfy the requirements of AS2990-1987 Category B. The revision of the quality system in April
1993 and subsequent revisions aimed to meet the requirements of
AS3902 "Quality systems for production and installation". The revision of the quality system of December 2003 reflects further the Company’s continual commitment to improvement and the change to AS 9001:2000. |
